Response System Audit
Steer your ship with wiser winds by predicting hazards as part of regular operations. Are your policies and response procedures for the top 20 areas of loss and litigation in concert? Ensure no one falls through the cracks when reporting sexual assault, hate crimes, discrimination, safety concerns, and other crisis issues. COS experts have tested and reviewed policies and procedures at 3000+ institutions—from universities with 20,000+ students to private schools with 200 students.
COS stress tests your people, policies, and systems with believable “actors” making phone calls, using intake forms, and testing building security. Our team gives you a thorough, neutral report with recommendations on fixes and improvements in staffing, training, infrastructure and more. We offer crisis management training with affordable excellence, making safety accessible to every educational institution—regardless of size, endowment, mission or location.
How can we help?
Students at a top college were disclosing to trusted faculty and coaches their experiences of sexual assault, but these notifications were not being reported to appropriate response channels. This created perceptions of inaction and denial by the institution. Student groups began protesting and organizing against the administration.
COS worked with the students and administration to assess all access points for reporting sexual misconduct and discrimination. We reviewed and tested intake forms, safety applications, those answering phones in dozens of offices at various times of day, accessibility of pamphlets and resource brochures and more. Gaps in training, accessibility of resources, and other barriers were identified and addressed.
OUTCOME: Employees feel more confident in both their ability and requirement to respond to incidents. Student confidence in the institution’s commitment to create a campus free from sexual misconduct has been bolstered by COS training, forums, focus groups and education for faculty, coaches, and employees as well as improved written protocols and more accessible reporting options.
“I appreciate you giving of yourself so much. I appreciate the care with which you approached our troops and others. Your reports are golden, and I hope to use the thoughts in them to help us guide our next level of training in the AF. The emails sent to you are deeply reflective and personal and do let us get a glimpse at how some of the younger troops are thinking about sexual assault. Thank you for sharing those with us.”
- Sexual Assault & Misconduct
- Gun Violence
- Natural Disasters & Weather
Could you use our help? Try these questions.
- Are you certain your coaches and athletics department understand and respond to overheard conversations in locker rooms and on buses for away games related to what may considered be sexual misconduct?
- Have you randomly called various departments to gauge the response given to a caller who makes “indirect” inquiries about resources or options for someone who is concerned about abuse, harassment or assault?